Frequently Asked Questions:

To apply for finance you must be:

• At least 18 years of age.
• A permanent UK resident.
• In regular employment (minimum of 16 hours per week) including self-employment, or in permanent residence with your spouse/partner who is in regular employment.
• In receipt of a pension if you are retired.
• Able to confirm sufficient income if you are registered disabled.

• Finance is available on full price purchases from £2,500.00
• Reduced or Sale items are not available for purchase on 0% Finance
• A deposit of a minimum of 10% and maximum of 50%
• A larger deposit will reduce your monthly repayments.

• We offer a 0% Interest free credit over a period of 2 Years

• Yes, we require a minimum 10% deposit maximum 50%. Increase the deposit to lower the finance amount and your monthly repayments as well as increasing the chances of approval.

• All monthly payments are paid by direct debit from your personal bank account. Typically the first payment will be due one month after the delivery of your goods, subsequent monthly payments will be due every month for the length of your agreement.

• Items available for purchase online are marked with the V12 symbol.
• Not all products can be bought online* and therefore finance can not be offered as payment. However, new items can be purchased in store by debit, credit or through finance agreement. T & C’s apply.
• Please remember that the minimum order value for finance is £2,500.00
• Pre-owned, Reduced or Sale items are not available for purchase on 0% Finance

• There are two methods to complete a purchase with finance.
• Online – Simply add the items to your basket and process an order as normal, selecting finance at the checkout. You will then be re-directed to V12 secure site to complete your application. The process takes around 15 minutes and decisions are made very quickly. Applications are electronically signed, saving time and paperwork and items shipped directly to the billing address or store for collection.
• In Store – Visit us in store where the staff will be happy to take you through the application process.

• The finance application process usually takes around 15 minutes to complete. A decision is normally made within a few minutes however some applications may take up to 24 hours.
• During the loan application process you will be asked for your personal information such as name, 3 year address history, date of birth, email and telephone contact details and employment/income information. If you are accepted you will also need a credit or debit card registered to you at your address on the credit application so that the lender can carry out an electronic identity check.

• Finance is subject to status. Once approved you will be able to complete your V12 Credit Agreement and electronically sign the finance documents online. We will then process your order and notify you once dispatched. If approved and completed within store you can take your items with you immediately.

• If your credit application is declined you will have the option to process the order with a different payment method (Credit Card, Debit Card, PayPal).

• You can settle your loan agreement at any time. Simply contact V12 Retail Finance and they will calculate and send you your settlement figure. Your settlement figure and date are calculated in line with the Consumer Credit Act.